I lost the voucher to pick up the pass and I was unable to access my emails to reprint it. The group allowed me to use their computer system to access my booking fromt he Isango website, but unfortunately I was unable to remember my password. I phoned Isango and they helped me sort this swiftly. I was very impressed with their customer service

We were so pleased that we chose this Hop-On, Hop-Off tour and highly recommend it to all as a great way to see Paris. A bus stop was convenient to our hotel and the audio commentary was always well synchronized and informative. Even though it was a bit rainy, we stayed on the bus when necessary. We hopped off when the time was right and managed to visit all the points of interest to us -- a great value for the price.

The guide was funny but she should consider non-English speaker. She should be slowly to understand her English.

We had a 2-day pass and it turned out to be our best investment of our trip. The 4 routes covered by the buses gave us an important overview of the geography of the Paris city - and that's the start of the fun part - we were able to explore Paris on our own for the rest of our stay in Paris. The drivers were excellent, patient and safe. The customer service reps at the main office were efficient and helpful. We had no problem in communicating with them. Highly recommended.

Gondola ride was on time , found it exactly where i was told and found the people very nice and helpful , would definetly book with this company again.